[Last updated: November 26, 2021]
HotWaterExpress.com is committed to protecting your privacy. Customer privacy is a major priority at HotWaterExpress.com, and we take care to protect your information.
What Information is HotWaterExpress.com gathering about its Visitors and how is it being used?
Every computer connected to the internet is provided with a domain name and IP address. When a visitor requests a page from HotWaterExpress.com website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server. This information reveals nothing personal about you. In fact, the only information that we automatically gather, and log is as follows:
- The IP Address of the site that may have referred you.
- Your IP Address
- The operating System platform that you may be running
We may collect information relevant to you in three ways. First, we may collect information directly from you. This could be as part of your interactions with HotWaterExpress.com personnel, such as customer service calls or in-home visits or in-home installs, or when you provide information via our digital properties such as websites or on our mobile sites.
Second, we will collect such information by observing behavior- either in the “real world” or through our digital properties like websites and mobile. Such as tracking visitor activities on our sites, or our digital properties collecting the characteristics of the visiting devices.
Finally, we may obtain such information from independent third parties, independent of you.
We will use your information to meet your expectations to give you a great experience with HotWaterExpress.com. For example, that could be to fulfill a purchase, provide a service, make our digital properties run better, or maintain our HotWaterExpress.com site and properties.
If you pose something on a public forum on our digital properties, it should be expected that it will be viewed by the general public.
We may share your personally identifiable information with suppliers or business partners to fulfill your requests or perform on our behalf a contract that we have with you.
We also may share personally identifiable information in an attempt to enforce our legal rights, in response to a request from law-enforcement authorities, and when we are required to do so by applicable law. Also, please note that if we think that sharing personally identifiable information is going to protect HotWaterExpress.com or others and its properties from harm.