To Our Valued Customers:
We ask your help in completing the attached Photo Request before proceeding to the shopping cart. This is to ensure we will arrive to install your water heater with the correct equipment to perform your timely installation. The pictures you send are immediately reviewed by our Water Heater Specialists once you’ve placed your order. The pictures are then compared to the order you have placed. If there are any discrepancies with your order regarding a proper fit, we will contact you immediately to discuss.
Our Water Heater Specialists will assist with any needed change to ensure your Water Heater Installation happens per your desired scheduling choice. If there are any questions or concerns about this process, please feel free to call us at 866-Hot-Bath (866-468-2284). One of our Water Heater Specialists will be more than happy to assist.
We thank you for visiting us here at HotWaterExpress.com.
A Better Way To Fulfill Your Water Heater Replacement!
Please Upload The Following Information That We May Assist You In The Selection Of Your Water Heater Replacement.
1. An overall picture of your water heater showing space on Both sides and also showing as much area above (all in one pic).
2. A close up, clear pic of the data sticker showing model, serial #, gallon capacity and other info (normally a clear or white sticker with black print typically located just above the temperature control at the lower area of the water heater). This data sticker could also be located closer to the top as well but in the vicinity of the temperature control.
3. On Gas Water Heaters, Please follow the larger pipe (which vents the heaters gas) to the point where it connects to a larger pipe configuration. It may also pass through a wall into the chimney (typically on older homes). Please take the picture of where this pipe ends.